The New Itinerary: How TravelTech is Redefining Central India’s Tourism Landscape

Introduction

The world is on the move again, and the nature of travel has fundamentally changed. Post-pandemic, a new type of tourist has emerged: digitally native, experience-hungry, and value-conscious. This global shift has ignited a firestorm of innovation in the travel technology, or TravelTech, sector. For Central India, a region rich in untapped cultural, wildlife, and heritage destinations, this isn’t just a trend—it’s a multi-billion-dollar opportunity. As Indian travelers increasingly use mobile apps for bookings and AI to personalize their journeys, the stage is set for entrepreneurs in Madhya Pradesh to build the next generation of platforms that will define the future of tourism, not just for the state, but for the entire country.

A stunning view of the ancient temples of Orchha, Madhya Pradesh, a prime location for TravelTech in Central India.
Orchha’s majestic architecture represents the unique heritage that Madhya Pradesh tourism startups can showcase to the world. Photo by Hardik Joshi on Unsplash

What’s Happening: The Data-Driven Travel Boom

The Indian TravelTech landscape is experiencing explosive growth. According to industry reports, the travel market in India is projected to reach over $40 billion by 2025, with a staggering 58% of total revenue coming from online sales. This digital migration is overwhelmingly mobile-first; over 70% of travel bookings in Tier 1 and Tier 2 cities now happen via smartphone apps. This indicates a massive behavioral shift where convenience, choice, and user experience are paramount.

Fueling this transformation is a robust startup ecosystem. India is home to over 5,800 companies in the Travel and Hospitality Tech sector, which have collectively raised approximately $17.9 billion in venture capital. While funding saw a global slowdown, it is now showing signs of a strong recovery, with a notable pivot towards early-stage investments. This is particularly crucial for emerging hubs like Indore and Bhopal, where new ideas can now find the capital they need to flourish. Furthermore, technologies like Artificial Intelligence (AI) are no longer buzzwords but core business drivers, with AI-powered platforms transforming everything from corporate travel management to personalized itinerary planning.

Why It Matters: A New Frontier for Founders, Investors, and Mentors

This digital wave creates distinct opportunities for every stakeholder in the entrepreneurial ecosystem.

For Founders: The dominance of large players like MakeMyTrip and Ixigo has created a market ripe for niche disruption. The new Indian traveler is a “value explorer,” seeking authentic, off-beat experiences beyond cookie-cutter packages. This opens the door for startups focusing on hyper-local niches: curated spiritual tours, sustainable eco-tourism in Madhya Pradesh’s national parks, or platforms that connect travelers with local artisans. The B2B travel segment has also overtaken B2C in funding for the first time, signaling a massive opportunity in creating SaaS tools for hotels, travel agents, and corporate travel managers.

For Investors: The TravelTech sector offers high-growth potential with diverse investment theses. Early-stage funds can back disruptive B2C models catering to specific demographics or B2B SaaS startups with strong recurring revenue models. The asset-light nature of tech platforms, combined with the large, underserved market in Tier-2 and Tier-3 India, presents a compelling risk-reward profile. As seen in the broader market, there is a renewed investor confidence in early-stage ventures with strong fundamentals.

For Mentors: Guiding startups in this dynamic sector is a critical role for organizations like TiE. Mentors can help founders navigate the complexities of customer acquisition, technology scaling, and building sustainable business models. Their experience is vital in helping startups avoid common pitfalls, forge strategic partnerships, and prepare for funding rounds, ultimately building resilient companies that can withstand market volatility.

A Royal Bengal Tiger in one of Madhya Pradesh's national parks, highlighting the eco-tourism potential for hospitality innovation.
Wildlife tourism in parks like Bandhavgarh and Kanha is a key area for Madhya Pradesh tourism startups to innovate. Photo by Arindam Saha on Unsplash

How Startups Can Respond: Actionable Insights for Central India

Entrepreneurs in Madhya Pradesh are uniquely positioned to capitalize on these trends by leveraging the state’s distinct advantages. The focus should be on building solutions that are authentic, scalable, and tech-forward.

  1. Focus on Hyper-Local Experiences: Go beyond the Gwalior Fort and Sanchi Stupa. Develop platforms that offer curated experiences in places like Mandu, Orchha, and Bhimbetka. Connect travelers with local guides, culinary experts, and cultural performers. Think ‘Airbnb Experiences’ but tailored for the rich tapestry of Central India.
  2. Leverage AI for Personalization: Use AI and machine learning to create truly personalized travel plans. An AI-powered chatbot could help a user plan a weekend trip from Indore based on their interests—be it history, food, or adventure—and budget, complete with bookings and real-time support.
  3. Build for the ‘Value Explorer’: The modern tourist seeks value, not just low prices. This means offering flexibility, transparency, and unique perks. Startups can create platforms for boutique homestays, farm stays, or sustainable resorts that offer a richer experience than traditional hotels.
  4. Tap into B2B SaaS: Develop cloud-based solutions for the thousands of small and medium-sized hotels and travel agents in the region. This could include simple booking engines, channel managers to handle listings on multiple OTAs, or CRM tools to manage customer relationships.

“अब सफर सिर्फ मंज़िल तक नहीं, अनुभव का खजाना है। (Now, the journey is not just to the destination, but a treasure of experiences.)”

The Local Lens: Ground Zero for the TravelTech Revolution

Central India is no longer a flyover region; it’s a burgeoning hub of innovation. The Madhya Pradesh government’s Startup Policy 2022 and initiatives like the MP Venture Finance Scheme are creating a supportive framework for new businesses. The state is now home to over 5,200 registered startups, a number poised to double, supported by a network of over 45 incubators like AIC-PRESTIGE in Indore and B-Nest in Bhopal.

Institutions like IIM Indore and IIT Indore are not just producing world-class talent in management and technology; they are fostering an entrepreneurial mindset through their own incubation centers like IITI DRISHTI. The presence of IT powerhouses like TCS and Infosys in Indore, alongside homegrown tech giants like CIS, has created a deep tech talent pool. This ecosystem, centered around hubs like the Crystal IT Park and the developing Indore Super Corridor, provides the perfect launchpad for TravelTech startups. They can test their products in a diverse local market—from the heritage city of Gwalior to the bustling capital of Bhopal—before scaling across India.

A look into the launch of the Madhya Pradesh Startup Policy, a key enabler for the state’s entrepreneurial ecosystem, including the burgeoning TravelTech sector. Video courtesy: Startup India

Structured Opportunity: TravelTech Niches in Madhya Pradesh

Here is a breakdown of key sub-sectors where MP-based startups can build a competitive edge:

Sub-SectorOpportunityExample Startup Idea
Experiential & Adventure TourismDigitizing and curating unique local experiences beyond standard sightseeing.A platform for booking guided treks in the Satpuras, caving tours in Pachmarhi, or river rafting on the Betwa.
Hospitality Tech (B2B SaaS)Providing affordable tech solutions to independent hotels and homestays.A mobile-first property management system (PMS) with an integrated booking engine, designed for non-technical hotel owners.
Spiritual & Wellness TourismCatering to the massive demand for religious and wellness travel centered around Ujjain, Omkareshwar, and Chitrakoot.An app offering curated pilgrimage packages, including travel, accommodation, ‘prasad’ delivery, and virtual ‘darshan’ services.
Sustainable & Eco-TourismPromoting responsible travel in Madhya Pradesh’s numerous national parks and wildlife sanctuaries.A booking platform that partners exclusively with certified eco-lodges and promotes carbon-neutral travel options.

Takeaways: A TiE Mentoring Perspective

From a TiE perspective, the rise of TravelTech in Central India is an exciting development that aligns perfectly with our mission to foster entrepreneurship. For aspiring founders, the path forward is clear:

  • Solve a Real Problem: Don’t just build a ‘me-too’ booking portal. Identify a genuine pain point for a specific traveler segment or for hospitality businesses and build your solution around it.
  • Build a Network: Success in the travel industry is built on relationships. Leverage TiE Indore’s network to connect with mentors, potential investors, and industry veterans. Attend events like TiE Con MP to gain insights and visibility.
  • Think Scalability from Day One: While you may start by focusing on a local niche, build your technology and business model with a clear path to scaling to other regions. A strong tech stack is non-negotiable.
  • Embrace Mentorship: The journey of a startup is fraught with challenges. A mentor who has been there and done that can provide invaluable guidance. Programs like TiE’s mentorship initiatives are designed to provide this crucial support system.
The serene ghats of Maheshwar on the Narmada river, a destination for spiritual and wellness tourism startups.
Destinations like Maheshwar offer immense potential for startups focusing on spiritual and wellness travel. Photo by ankur on Unsplash

Conclusion: Your Journey Starts Now

The convergence of technology, changing consumer behavior, and a supportive local ecosystem has created a perfect storm of opportunity for TravelTech in Central India. This is more than just an economic opening; it’s a chance to put Madhya Pradesh on the global tourism map as a forward-thinking, digitally-enabled destination. The journey from being the ‘Heart of India’ to becoming the ‘Smart Heart of Indian Tourism’ is underway. For the bold entrepreneurs of our region, the message is clear: the ticket to building the next big thing in travel is here, and the journey starts now. With the right idea, a resilient team, and the support of the ecosystem, you can be the one to redefine the itinerary for millions.

About the Author

Abhishek Sanghvi

Abhishek Sanghvi — Vice President. Founder of Ecosystem Ventures and MD of We Win Limited; angel investor and startup mentor.

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